UPDATE: Eleni from Motorola Customer Service commented on the below review. I have read reviews where dealing with Customer Service via phone has been a huge pain, but I felt the process via email was pretty standard, and Eleni always responded to me within the day (sometimes within the hour). They asked a number of questions verifying the issue, I had to send the receipt and serial #, etc. I was happy with the Customer Service experience. If you do need to contact CS, I would recommend email over phone from what other reviews have said.
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The monitor uses a 2.4GHz frequency to boost the signal strength between the camera and the parent unit. In our test, the parent unit functioned 150 feet away from the camera, and it can work up to 1,000 feet away outdoors. The baby monitor alerts you once it's out of range of the camera. This earns the baby monitor a 70 percent connectivity score. We tested connectivity by positioning one unit upstairs with the monitor on the floor directly below. There was a noticeable delay on the monitor between video and audio feeds.
I am a grandmother who keeps her grandson while his parents work and occasionally overnight. I like the baby monitor. The picture is very clear. My daughter says the night picture is clearer than their monitor at home which is a different brand. This was my second monitor as my first brand broke in 13 months. We are being blessed with another grandson in June and I am adding another camera to my 2 year old system and buying a two camera system of this brand for my son and daughter-in-law to use at home. I keep my monitor plugged in all the time with no problem with the battery which I do use occasionally for short periods of time.
Great battery replacement for the one that came with our unit - we finally can unplug AND use it for more than 2 minutes. The battery fits and works perfectly with the unit, and the only reason that I did not give a 5 star is that I just wish that it charge would last longer - about 45 min to 1 hour and a half depending on use (screen on or off). But for the price, there isn't much we could complain. Shipped and arrived fast. Would recommend and buy again.
Rechargeable batteries: Since the camera will most likely stay trained on your bundle of joy, it can remain plugged into AC power. But parent unit displays are designed to be always on and carried with you as you move from room to room. That can drain batteries quickly. Look for a parent unit that runs on rechargeable batteries, so you’re not constantly swapping them out.
Environmental sensors: Many monitors include the ability to set thresholds and upper limits for room temperature and/or humidity, and they'll alert you when these ranges are exceeded. While they can't control the temperature or the amount of moisture in the room's air, this feature can help you improve your child’s comfort, which will help them get more restful sleep.
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Unlike the previous monitors that work with complementary mobile apps, Dropcam is Internet-based, making its stream accessible to anyone via computer, tablet, or smartphone. Dropcam is an HD video camera that offers a quick set-up process and provides extra features like two-way audio, and movement and sound detection alerts. Because it's Internet-based, you can give access to grandparents, friends, and family through a secure encrypted site. Another neat feature is the ability to record video to Dropcam's online DVR, letting you save and watch (and rewatch) those adorable movements from baby's nap or right after she gets up.
This camera is awesome! This is the third camera I purchased, I returned the other two because I was unable to set them up. The only difference with this one is that the instructions actually walked me through the issue that I was having getting it to work with my router. Once I was able to get it set up, it has worked with no issues. I use it daily to check on my pups while I am away. I highly recommend this!
This monitor is known for its zoom lens, included in the box, that lets you see your baby up close even if you have to position it farther away from the crib. You can use the monitor to remotely adjust the camera, and you don’t have to worry about plugging the monitor in overnight—it can sit on your nightstand for up to 10 hours in the power-saving mode (similar to sleep mode on your computer, but it still provides sound monitoring while the display is off) and up to six hours with the display screen constantly on.