UPDATE: Eleni from Motorola Customer Service commented on the below review. I have read reviews where dealing with Customer Service via phone has been a huge pain, but I felt the process via email was pretty standard, and Eleni always responded to me within the day (sometimes within the hour). They asked a number of questions verifying the issue, I had to send the receipt and serial #, etc. I was happy with the Customer Service experience. If you do need to contact CS, I would recommend email over phone from what other reviews have said.
Camera works perfectly fine. It is easy to set up. You have to take your phone off the wifi temporarily and then find the device on your local wifi to set everything up. I did a direct connection, then after setup I had it logged in through the app to my wifi. Tested all features and they seem to work well. The advantage I like is that it can spin 360 degrees. It's a 1080p camera which is clearly as I expected. Good Quality! Highly recommend!
Stay connected to your baby wherever you are using the Hubble app on your compatible smartphone, tablet, or computer. Stream real time HD (720p) video of your home and receive motion, sound, and room temperature notifications to stay informed of what’s going on. Add Hubble’s optional Cloud Video Recording (CVR) service to capture all the action on video as it unfolds in your home: http://hubbleconnected.com/plans/. The video is stored securely in the cloud, which you can access at any time on your compatible device and share with family and friends - depending on the plan you are subscribed to.
Together with our technology and electronics partners Voxx, Project Nursery has introduced the first-ever baby monitor system with Amazon Alexa Voice Service compatibility. In the same way you call upon Alexa for help with other tasks in your life, Alexa is now the second set of hands—okay, maybe not hands but definitely help—you have always wanted for the nursery.
Monitors for babies should have good video images that are clear and true to life, but they should also have quality sound that is easy to hear and clear enough that parents can quickly decide if they need to look at the viewing screen, go back to sleep, or get running to the nursery. So while you might consider video quality to be the most important metric for this kind of product, we rated both video and sound equally because, without one, the other doesn't much matter. If the sound is muffled, difficult to decipher, or not loud enough, then parents might miss baby's cries. If sound activation or thresholds for background noise don't work as described, then parents might lose sleep listening to a loud monitor. However, once alerted, you need a clear view of baby with enough details to determine baby's needs, day or night, or the video style monitor isn't much better than a sound only monitor.
The MBP36S' 2.4GHz FHSS technology offers a more reliable wireless connection compared to older wireless technologies. Upgraded wireless technology means much better range and less chance of missing something important happening in the home due to a weak or dropped signal. Encrypted audio offers added security and peace of mind. The Motorola MBP36S also features crystal clear enhanced two-way audio so you're able to speak or sing to your baby or to clearly communicate with a partner from another room.
The battery life even when it was "working" is terrible. The screen would glitch out all the time. Now, 10 months in, the last 2 months the power port is broken as a million other reviews have stated. We tried to work around it and have to get the cord "just right" and pulled at an angle, and put something heavy on the cord in order to get it to charge. Now that hardly works. Also, when the blue light is on that it's "charging," half the time it's not even charging any longer, and holds zero charge. I've had the monitor die on me multiple times in the middle of the night recently as it continues to deteriorate. I've been sleeping terrible (my kid is not a good sleeper, still has acid reflux) waking in a panic to look at monitor only to find yes, it is indeed dead.
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This baby monitor works very well. It has a very small footprint compared to my crib, seen in the picture. The night vision is clear and automatically turns on. The music it plays is very soothing and I can toggle it on and off easily. The range on it is far enough that I can be anywhere in my house and have good reception. The screen is also bright and has a very clear picture. The monitor also lasts a fair a mount of time on battery. It is not HD but for the price it works very well.
The Motorola MBP36S has a powerful microphone that keeps you alert to what's going on in your baby's room. This earned it one of the best audio scores on our lineup. It has decent connectivity even for large homes, though it suffered some lag in our tests. This also isn't the easiest baby monitor in our reviews to use, as the controls on the parent unit are a little confusing.
The best-selling video baby monitor on Amazon is the highly-rated Infant Optics DXR-8 Video Baby Monitor — this impressive product boasts more than 10,000 5-star reviews! Though it’s a little higher in price than other products, the Infant Optics camera’s interchangeable lens system, remote adjust feature, and reliability make it a top pick for parents.