Before buying or registering for a baby monitor (or any wireless product), be sure you can return or exchange it in case you can't get rid of interference or other problems. If you receive a monitor as a baby-shower gift and know where it was purchased, try it before the retailer's return period ends. Return policies are often explained on store receipts, on signs near registers, or on the merchant's website. But if the return clock has run out, don't feel defeated. Persistence and politeness will often get you an exception to the policy. Keep the receipt and the original packaging.
* Guest Accounts: need to allow guest accounts for grandparents, but absolutely need the ability to turn OFF the microphone for those accounts. The camera is only in the baby's room, but the microphone extends as far as sound travels, and you probably don't want your mother-in-law listening to every discussion in your home. This is a HUGE security feature that is a requirement for anything with guest accounts
The interface on the monitor, aka the parent unit, is basic, simple, and intuitive, while many of its competitors have awkward controls. When panning and tilting the camera, for example, the Infant Optics responds immediately and can move in very small increments. The text on the menu displays look like something off of an old Motorola RAZR, but the commands are easy to interpret and less confusing than those of some competitors. A group of four buttons makes it easy to pull up the menu and make a change (to the volume, say) without losing sight of the image on the screen. Other nice minor touches, like a display that constantly notes the temperature in the baby’s room, appear on this model but not on all of its competitors. This is not a touchscreen, but frankly, if you’ve ever used an iPhone, you’ll find the touchscreens on most baby monitors to be sorely substandard.
Last, a few features are simply not that useful, but they’re more like unnecessary clutter than legitimate flaws. The talk-back feature can be difficult to understand on the baby end of the line (we found that it works best—that is, intelligibly—if you speak about a foot away from the microphone, and avoid shouting). A “shortcut” button to control the monitor’s volume and brightness doesn’t really save you much time. There are other features on the menu—with the little songs, a timer, and a zoom, you have a total of about seven. But honestly, after testing this monitor for some time and others for years longer, the only thing you really need to be able to do regularly is adjust the volume.
The Infant Optics’s range within our test houses was never an issue, and, as with other monitors we tested, we had to walk outside and down the street before losing the signal. The image quality was good enough to make out facial details 6 feet away in a completely dark room (as it was on others we tested). You can easily add more cameras to the set—you can use up to four Infant Optics add-on cameras, which are separate purchases, usually for about $100. You can mount the camera on a wall easily; pan and tilt 270 and 120 degrees, respectively; and set the parent unit to scan between multiple cameras to keep an eye or ear on everybody at once—another nice feature that’s not unique to this model.