UPDATE: Eleni from Motorola Customer Service commented on the below review. I have read reviews where dealing with Customer Service via phone has been a huge pain, but I felt the process via email was pretty standard, and Eleni always responded to me within the day (sometimes within the hour). They asked a number of questions verifying the issue, I had to send the receipt and serial #, etc. I was happy with the Customer Service experience. If you do need to contact CS, I would recommend email over phone from what other reviews have said.
While we chose the Withings Home as our top pick, we know that not everyone wants a camera that connects to their phone. One expensive alternative that we grew to love was the Motorola MBP36 ($230). Its video sharpness doesn’t compete with the Withings Home, nor can it see nearly as wide, but the 3.5-inch screen still captured subtle movements, and you can change the camera angle remotely. Oddly enough, though, our absolute favorite feature was the design of its LED audio monitor. Both clear and soothing (the LEDs aren’t blinding, they’re just gentle, subtle lights), we kept it running long after formal testing was complete. We also found its range to be above average, as we were able to sneak down two flights of stairs in an old brick building and maintain signal. Three flights down, outside our building, we found the connection to mostly freeze, but the monitor never gives up—it keeps scanning for hints of frequency to give you audio and video updates. As a company, Motorola is a long-time pro at juggling radio frequencies across their products. Here, it shows.
Video products for monitoring baby is a growing industry, and it feels like every company is jumping on the bandwagon and throwing something into the already overflowing market of monitors. This plethora of products can make sorting through products difficult and attempts to narrow the field daunting. Luckily, we have already done the legwork by doing an initial review of the top products and choosing 9 of the most popular and well-rated options to test and compare. After months of hands-on testing, we feel confident that no matter what you might be looking for in a video product for monitoring baby, that you can find it in one of our award winners or the top-ranked products in this review.
The most reliable type of movement sensing product is the mattress pad option. This product is placed under the mattress, usually on a hard board and will only work with some types of mattresses. This unit relays messages to a nursery device that alerts parents on a parent device or with an alarm in the nursery (model dependent). The BabySense 7 is a good example of a sensor pad that works under your baby's mattress.
The iBaby M6S Wi-Fi is the easiest Wi-Fi monitor to setup and use with a score of 9 of 10. The Nest Cam Indoor Wi-Fi camera is hot on its heels with an 8. Both options walk users through the setup process step-by-step and have intuitive menus that will seem familiar to even the most novice user who is familiar with a smartphone. Both options come with a quick start guide that will have you up and watching your baby in no time.
Beyond that, we wanted to hear from an expert on the products’ (perceived and real) security risks. So we spoke to Mark Stanislav, the director of application security for Duo Security and the author of Hacking IoT: A Case Study on Baby Monitor Exposures and Vulnerabilities, whose research has been featured in The Wall Street Journal, The Associated Press, CNET, Good Morning America, and Forbes.
But, for many parents, a baby monitor is a part of daily life. A baby monitor gives you a camera and/or microphone near the crib, and a separate rechargeable parent unit (aka, a monitor) that connects wirelessly and can travel with you throughout the house, either working while plugged in or running off its battery. It's nice to see your children in bed, dreaming happily, sleeping in adorable new positions, cuddling with animals, and generally doing okay.
Video quality is a metric these products should perform well in, but most of them failed to offer a true to life image even in the daytime. It is disappointing that most dedicated video products aren't doing more than providing a blurry image of the baby in the room, and fail to show the baby's features or what the human eye would see in the room. The night vision is even worse than their day vision video, with some images being so blurry and hard to decipher that parents may end up going to baby's room simply because their baby has no face.
If you want remote access to see footage inside your home while you’re away, why not just use an indoor security camera? If that’s your sole objective, we think such cameras are a better choice than a dedicated baby monitor—and we explain which ones we like and why, in detail, in our guide to wireless indoor home security cameras. But in comparing our picks here against the Nest Camera (a popular, mainstream option, and a pick in our security camera guide), we found that security cameras start to lose their appeal when you try to use them in the ways most people regularly want to use baby monitors—at home, at night, all night, while a kid sleeps. Many won’t stream audio in the background, which means that to continuously monitor your baby, the app has to be open at all times. Some can take several seconds to pull up a live feed—not ideal when you want to see why a baby is crying. They can work well if you’re traveling and want to see what the family is up to, or if you’re out for the night and want to check on the kids without bugging the sitter—but as useful as that capability is, we concluded that it really is a different task from what most people want to accomplish with a day-to-day monitor.
Even though the jury is still out on the effects of EMF on the human body, this doesn't mean parents need to wait for more definitive proof before making thoughtful adjustments that err on the side of caution. Given that exposure compounds over time and with an increased number of devices emitting, you can help limit baby's exposure by turning off devices when they are not in use, unplugging wireless routers at night while children sleep, and keeping products as far from your baby as possible when in use. Even if you are not convinced that there is potential for harm, it certainly can't hurt to make choices that potentially increase the health of your home.
Motion and sound alerts are sent directly to your phone.Use the Safety 1st Baby Monitor app to customize alerts to the level of your baby’s movements or sounds, so you are notified only when it matters most to you. The app also features two way talk and a 24-hour timeline view so you can review nursery activities.You can even save and share images and videos directly from the app onto social media, or via text with family and friends.
Reviewers note that this camera is easy to set up and has a host of useful features. The picture quality is top-notch, according to parents, but many say there is a few second lag time between the camera and video. Overall, this WiFi video baby monitor is a great investment if you’re looking for an Internet-connected product with ample additional features.
When it comes to baby’s safety and security, you won’t settle for less than the best, and you want something tried and true. So we’ve gone straight to the source and included product reviews of some of the top-rated baby monitors from real-life moms, so you can find out how they liked their monitor before making your purchase. Check out what the moms of The Bump Baby Buzz Club are saying about their favorite baby monitors!
We tested the range of the monitor in a four-storey house, with the camera in an attic room in the front half of the house. It stayed in range on every floor, with just two small blind spots that were both at the very back of the house. Of all the digital monitors we tested, this was among the top performers for range. Also, the warning sound when you are out of range is unmistakeable, so you won’t miss it.
Whether you allow others one-time or occasional access to enjoy a special moment or you establish a schedule during which a regular caregiver can view and listen through the monitor, the process of controlling access is equally easy. Now, what if your baby or toddler just did something super cute when no one else had access? No worries, you can share video clips or stills right over the web.
Though it’s not a video monitor, the Owlet does track your baby’s heart rate and oxygen while they sleep, and notifies you if something appears to be wrong. Just slip a comfortable wrap with a sensor over your wee one’s foot (it works with babies 0–18 months) and download the app to your phone. You’ll receive alerts in real-time should your child’s vital signs change. It also comes with a base station that changes color when something is up.
If you want to be as streamlined as possible and happen to have extra Apple devices hanging around, the Bump recommends the Cloud Baby Monitor app, which turns your iPhone, iPad, Apple TV, Apple Watch, and even your laptop into a secure Wi-Fi baby monitor. Use one device in the nursery as a camera, then have high-quality live video and audio transmitted to a secondary device, or even a third or fourth. Using the “parent unit,” you can talk to your child through two-way video and audio, turn on lullabies or white noise, and adjust the night-light on the other side. The app will also alert you to any noise and motion occurring in the other room.
Don't be fooled by its cute looks and adorable green bunny ears: Netgear's Arlo Baby is a very capable baby monitor that delivers sharp video of your nursery to your smartphone. The Arlo Baby includes features such as night vision, temperature and air quality sensors, a color-changing nightlight and a speaker that can play lullabies. All of this is very easy to manage thanks to a well-designed mobile app.
iBaby currently works with iOS devices and provides parents with instant video and audio monitoring of their baby from wherever they are. As long as you're connected to the Internet, either via a Wi-Fi or 3G/4G network, and have the complementary iBaby Monitor app installed, you can pan and tilt the monitor to get a better view, and use the built-in audio feature to speak to your baby and offer gentle shushes if she starts to rouse. There is even a motion and sound detector that will alert you, based on the level of sensitivity you've selected.
In our lab tests of the talk-back feature, the voice heard through the camera was clear, but our hands-on parent testers had mixed results when it came to whether their kids were calmed when using this feature. (We’re not surprised that a disembodied voice coming out of a camera isn’t exactly as soothing as someone coming into the room to soothe baby.) This feature might be more useful with older kids, so you can easily remind them that it’s time to go to sleep.
When shopping for a video monitor, note that you'll pay a substantial premium over audio-only monitors, which cost around $30 to $50. You'll need to decide if the extra money for video viewing is worth it, though parents may appreciate the ability to glance at a smartphone app or handheld monitor to visually check in on their sleeping child instead of opening a door and potentially waking up their baby.
Aside from the thousands of Amazon reviews, Reviewed.com likes it, noting that it “has physical buttons on the parent unit that are more responsive than Samsung’s [SEW3043 BrightView HD, our former runner-up] touchscreen controls.” PCMag’s Rob Pegoraro gave the DXR-8 a “Good” rating, and in his review, cites the battery life as being one of the best features. “What is remarkable is how long the display unit’s 1,200mAh battery ran on a charge,” Pegoraro says. “Infant Optics touts 10 hours of runtime with the screen off, but even with periodic peeks I didn’t get a low-battery warning until 12 hours later.”
Sound activation is a feature we think parents should consider. This feature creates a quiet monitor unless the baby is actively making noise and translates to parents potentially getting more sleep because they aren't kept awake by ambient noises. Having sound activation means you only hear what you want to. This feature can be found in dedicated and Wi-Fi monitors.
During our tests, we found ourselves among the fraction of buyers having problems with the display on the DXR-8. Our first test unit worked fine out of the box, but after a couple of hours running on battery, the display became distorted and nothing would fix it. Likewise, you’ll find a few complaints on Amazon of users experiencing dead pixels after about a year of use (here’s one and here’s another). The good news: Those folks reported that Infant Optics replaced their monitors even though some were out of warranty. In fact, the company consistently receives decent feedback on customer service. Infant Optics quickly replaced our faulty unit (but as a media inquiry, that’s not comparable to typical customer service), and the new unit has performed fine.
If all you want is a no-fuss audio monitor, the Bump and Baldwin both recommend VTech’s DM221 audio monitor, which consistently garners a lot of accolades. Using digital audio technology, the DM221 offers clear audio transmission and eliminates the crackle of analog models. A two-way intercom allows you to talk to your baby, while a five-level sound indicator can visually alert you to cries from the other room. The transmitter also features a soft night-light for your child. And don’t sleep on its compact size, which makes it perfect for travel.
When I first unpacked the Motorola Baby Monitor and powered it on, I was surprised to see the base station screen on which you watch your baby immediately sync with the camera's view. Talk about a quick setup. The next week of testing it out, however, slowly chipped away at that first impression, and left me with an overall negative opinion of the product.
The Nanit Smart Baby Monitor is for the tech- and data-obsessed parent who wants to know and track everything about his baby. Winner of the Bump’s 2018 Best of Baby Awards, the Nanit is an over-the-crib Wi-Fi camera that not only offers standard video monitoring capabilities, but also provides sleep insight reports and sleep scores via the app. The bird’s-eye-view camera provides real-time HD-quality video and uses “computer vision” to track whether your child is awake, sleeping, or fussing. Then, Nanit synthesizes this data to generate nightly sleep reports and sleep scores, even providing tips on how to help your baby sleep better. Says Kay, “The Nanit is a two-in-one in that you’ve got this monitoring app, but you’re also getting helpful training and guidance when it comes to sleep, which is different from a lot of the competitors.” Priced at $279, it’s definitely on the high-end of baby monitors, but if that extra functionality is important to you, it may be worth it. For other parents, however, the Nanit may be more than you need.
A baby monitor's job is to transmit recognizable sound and, in the case of video models, images. The challenge is to find a monitor that works with minimal interference—static, buzzing, or irritating noise—from other nearby electronic products and transmitters, including older cordless phones that might use the same frequency bands as your monitor.
Using the buttons, you can swivel the DXR-8's camera (so you can eyeball more of the room) and zoom in close. It actually comes with two interchangeable lenses – a standard and a zoom lens – and you can also buy a separate Infant Optics Wide Angle Lens (Est. $12), all of which can be used with the zoom button. This gives you lots of flexibility when deciding where to mount your camera, Baby Bargains points out. "Depending on the configuration of your nursery, your only option may be to put the camera on a dresser across from the crib -- then the normal lens might do. But if you mount the camera on a wall above the crib, the zoom lens might be better." Later, if you use the monitor in a toddler's room or playroom, the wide-angle lens might be the best choice.
Reliability. This is a tough one, as it requires long-term knowledge of system reliability, through thick and thin. There are many baby monitors on the market that start out excellent but tend to glitch out or completely fail within the first several months of ownership. This is especially the case for many unrecognized brand names that are saturating the market. If you're buying this as a baby registry gift the last thing you want to do is make the new parents think you cheaped out on a junky baby monitor! All of the best video monitors that make it onto our list have withstood the test of time, lasting at least 6 months, and in some cases several years at this point (like the Infant Optics option!). Another point about reliability that's worth mentioning is that most modern wifi baby monitors will keep a local connection to your app even when the internet is down. So as long as you're still in your house, you can continue streaming video even when the internet is down.
Your phone might not have great battery life. Many parents who use a wifi baby monitor come to the realization that their smart phone battery life isn't so great when they are streaming a live video and audio feed from their baby monitor. If you have a newer iPhone or Android device, it will probably do pretty well, but if you have an older phone the batter is probably a bit weaker already and you will notice your battery life dropping pretty quickly during use. So definitely consider battery life and charging options for your smart phone when you are choosing between a self-contained versus wifi baby monitor.