Beyond that, we wanted to hear from an expert on the products’ (perceived and real) security risks. So we spoke to Mark Stanislav, the director of application security for Duo Security and the author of Hacking IoT: A Case Study on Baby Monitor Exposures and Vulnerabilities, whose research has been featured in The Wall Street Journal, The Associated Press, CNET, Good Morning America, and Forbes.
Most connected baby monitors are effectively just home security cameras, like the Nest Cam Indoor—devices that let you watch another location with color video, night vision, and sound, so you can tell if anything is amiss. Because baby monitors are used to keep an eye on your little one rather than on your home and property, they prioritize different features than security cameras.
Like many monitors in this price range, the SafeVIEW provides a lot of bells and whistles: remote zoom, tilt and pan of the camera, two-way communication and a range of 900 feet so you don’t have to stress about chatting with your neighbor outside during naptime. The SafeVIEW also has a built-in nightlight that you can turn on and off using the monitor. And, if the monitor is going nuts every time a big truck drives by or during a thunderstorm, you can decrease its sound sensitivity to not pick up the background noise.
Instead, baby monitors offer more options for letting you know when something might be wrong at that moment. Temperature and humidity measurements are common among high-end monitors, along with alerts and notifications for when movement or a lack of movement is detected. The Baby Delight 5" Video, Movement and Positioning Monitor, for example, includes a pendant sensor that monitors your infant's movement and breathing patterns, letting you know if it gets too quiet or still.
During our tests, we found ourselves among the fraction of buyers having problems with the display on the DXR-8. Our first test unit worked fine out of the box, but after a couple of hours running on battery, the display became distorted and nothing would fix it. Likewise, you’ll find a few complaints on Amazon of users experiencing dead pixels after about a year of use (here’s one and here’s another). The good news: Those folks reported that Infant Optics replaced their monitors even though some were out of warranty. In fact, the company consistently receives decent feedback on customer service. Infant Optics quickly replaced our faulty unit (but as a media inquiry, that’s not comparable to typical customer service), and the new unit has performed fine.
"WORRY FREE! as long as my baby has on her sock to sleep, I know what her heart rate and oxygen levels are. If the sock doesn't pick up the reading due to poor fit I'm notified, if we aren't close enough to the base station, I'm notified. Any time her levels drop below or rise above what's normal, I'm alerted. I love being able to check on her stats via the app without having to wonder or reach in and feel just to end up waking her."
We got our hands on this monitor in mid-2018 for testing. It's a wifi baby monitor, just like many other options on this list, meaning that it connects to your wireless router to stream a digital video and audio signal to your smart phone wherever you are in the world. What's unique about this Safety 1st wifi baby monitor is that it also includes a wireless speaker pod that you can place anywhere in your house so you can listen in on your baby when you don't want to turn on your smart phone. This is nice during the night when you don't want to turn on your bright screen, or when your phone battery is low and you need to recharge. And the speaker pod has a batter that lasts for about 10-12 hours, so you can easily bring it into different rooms. So that's a nice added feature. And there are some additional features worth mentioning. First, it streams video in high definition 720p, though we do point out that it's basically impossible to stream 720p in real-time to your phone unless you're on the same local network (i.e. if you're at home). But that limitation isn't unique to the Safety 1st, and any wifi monitor that appears to be streaming in real-time HD is likely buffering the video for several seconds before it gets to you (so what you're seeing is delayed). Second, we were impressed with the nice wide-angle camera (130-degrees horizontal field of view), which means that it's more accommodating if you want to position the camera closer to the crib. Third, you can set up movement and sound alerts and customize the sensitivity of the alerts on your app to make sure you're getting an alert when it's important but also avoiding too many false alarms. We liked that you can change the sensitivity of the alerts, and thought that feature worked pretty well in our testing. The auto-recorded 30-second clips were also a nice touch so you can see what was going on when the alert was triggered. Some other things we liked were that the night vision was pretty good quality, you can zoom in and out (but you can't pan or tilt) using the app, there's a two-way intercom so you can talk to your baby, and you can expand the system to multiple cameras that you can toggle between using the app (you can't view multiple cameras simultaneously, however). So how does this wifi baby monitor compare to the other top rated wifi monitors on this list? Well, there's some good and bad. Setup was pretty easy, so that's definitely good, though the owner's manual was a bit difficult to understand at times. And once we got it running, it seemed to stay up and running pretty reliably, so that's also a plus. Also, there's no necessary subscription to store the 30-second clips you record for 30 days in the cloud. So here are some things that we didn't like about this monitor: first, many times when we open the app on our phone, the live stream doesn't connect immediately - sometimes we would restart the app, and other times we'd just need to wait several seconds. That's frustrating when you just received an alert and go to see what's going on, but can't. Second, if your internet goes down you're basically screwed. Unlike the Nanit and Lollipop, it will not revert to streaming over your local area network in the event of an internet outage - so even if you're at home, you won't be able to use the app or otherwise view the video. Third, the camera has a bright little light on it, which we ended up covering with electrical tape. Finally, we found the speaker pod unusually difficult to use, and were disappointed that a charger wasn't even included with it (or maybe it was just missing from our box?). Anyway, so there are some really nice features and high potential for this to be a great baby monitor, but in the end we found several limitations that made it difficult for us to justify spending upwards of $200 on it (note that it's about $150 without the speaker pod). But we'll let you make that decision. Interested? You can check out the Safety 1st HD wifi Baby Monitor here.