The video on its handheld unit is sharp and consistent, and even with 30 feet between the camera and the handheld unit, there wasn’t lag or interruption in the video. In addition, you can use the handheld unit to remotely point the camera at different parts of the room. Although you can't record video or take pictures with the DXR-8, these aren’t important features for a baby monitor. Setup is incredibly easy. After charging the handheld unit overnight, we plugged in the camera and it instantly connected. There was a slight lag in the video when the camera and handheld unit were 50 feet apart, which is why it only scored 90 percent in our connection test, but that’s still better than other baby monitors we reviewed. In our battery life test, the monitor lasted 10 hours – only one other model has a battery that lasts this long. This video baby monitor doesn't have Wi-Fi, but that's not a problem. Our top Wi-Fi monitor, the Philips Avent, is more expensive and didn't perform as well as the DXR-8 in our tests. This baby camera has swappable lenses for telephoto and wide-angle views. It also has invisible infrared LEDs that let you see your baby in complete darkness without waking them. The DXR-8 doesn't have a nightlight or lullabies to comfort your baby, but those exclusions don't make this baby monitor any less impressive. The warranty on the DXR-8 only lasts a year, compared to the two-year warranty on the Philips Avent.
Poor quality and durability plague many baby monitors. Scores of reviewers on Amazon and other sites report that the Hello Baby HB32; Motorola MPB854Connect, MBP36XL, MBP33XL, MBP41, and MBP43; Infant Optics DXR-5; Summer Infant Dual View and Sure Sight 2.0; Levana Jena, Keera, Ayden, Astra, and Lila; Angelcare AC420; Philips Avent SCD570 and SCD630/SCD637; and VTech VM342-2 and VM343 don’t deliver on promised functionality and start to fail in some critical capacity within a year—often in much less time.
Another prominent Wi-Fi–enabled monitor is the Withings Home video monitor, which we dismissed without testing. This is The Nightlight’s pick for the best video monitor. The most notable drawback to the Withings is that currently more than a third of Amazon reviewers give it two or fewer stars (out of five), citing problems similar to what you see on most other Wi-Fi video monitors: bad connectivity, a bad picture, unreliable air-quality sensors, and issues with overall quality and durability. In reply to some of the negative reviews, Nokia stated that it was looking into making improvements to this model. The rebranded version, the Nokia Home Video & Air Quality Monitor, was recently released and has not yet received many reviews (the app has mixed reviews).
UPDATE: Eleni from Motorola Customer Service commented on the below review. I have read reviews where dealing with Customer Service via phone has been a huge pain, but I felt the process via email was pretty standard, and Eleni always responded to me within the day (sometimes within the hour). They asked a number of questions verifying the issue, I had to send the receipt and serial #, etc. I was happy with the Customer Service experience. If you do need to contact CS, I would recommend email over phone from what other reviews have said.
Below we list our top 5 baby monitor results, some of which are self-contained units, whereas some use wifi and your smart phone. Then we detail our in-depth reviews. After our buying guide, at the end of the article you can find more details about how we evaluated each model. Note that if you're looking for a sound-only baby monitor (an audio baby monitor), click here.