UPDATE: Eleni from Motorola Customer Service commented on the below review. I have read reviews where dealing with Customer Service via phone has been a huge pain, but I felt the process via email was pretty standard, and Eleni always responded to me within the day (sometimes within the hour). They asked a number of questions verifying the issue, I had to send the receipt and serial #, etc. I was happy with the Customer Service experience. If you do need to contact CS, I would recommend email over phone from what other reviews have said.
The Samsung's display, at 5 inches, is among the largest and crispest you'll find on a baby monitor. However, the touchscreen response is sluggish, which makes it difficult to smoothly pan or tilt the camera. And when you pull up the menu, you lose the video and the audio output—that's a weakness compared with our pick, which continues to display video and play sound while navigating menu functions.
The video and audio quality of the Keera are among the best in our comparison, allowing you to see and hear events clearly. We also like that you can remotely reposition the camera if your child moves out of sight. Despite its strengths, the Levana Keera couldn't surpass Infant Optics and Philips Avent in our rankings due to some noticeable flaws. For example, we experienced a few dropped connections and degraded video quality at a distance during our tests. It also had the shortest battery life of the video baby monitors we tested. Lastly, we had trouble controlling the device due to an odd mix of physical buttons and a touch panel.
Look for a monitoring system that is a good fit for your home and lifestyle. For example, if you’re in a small apartment in a busy city, having a monitor that has a long range won’t be as important to you, but one that screens out background noise will. For parents that frequently travel or work long days, being able to check on your child from anywhere and talk over the audio can help keep you connected. But, for those who are with their kids most of the time this might not matter much. The point is, consider what will make parenting easier and your family happiest and you can’t go wrong.
But not all of the tech has been figured out just yet. Namely, the spectrum of video quality between makes and models is massive. Overall video quality ranged from murky postage stamp, to crisp, HD signals—even on models that cost more than $200 and were filming in daylight! At night, almost every camera we tested used infrared bulbs (light that’s bright to cameras, but invisible to the naked eye). Paradoxically, because of those powerful LEDs, you often get a better picture quality by setting a camera to night mode during the day—especially in a shadowy room kept dark for a napping baby.
Parents are spoiled for choice nowadays, thanks to the rise of the connected home and new technologies like live-streaming video and high-resolution cameras. No matter which type of baby monitor you buy — whether it be an old-school audio-only monitor or a fancy Wi-Fi video monitor — it will have two parts: a monitor in the baby's room and a receiver that you carry around with you to hear and/or view your baby.
Wireless encryption: This ensures that no one else can tap into your monitor’s “feed” and see what’s going on in your house. WiFi-enabled monitors are great for portability and range, but may be more susceptible to hacking. If you go this route, be sure to secure your home wireless network and keep the monitor’s firmware updated. Otherwise look for digital monitors with a 2.4 GHz FHSS wireless transmission.
For parents who want to monitor their baby’s cries from the office, or the gym, or Tahiti, the BB-8-looking iBaby M6S syncs right up to your house Wi-Fi connection ⏤ so instead of using a dedicated handheld receiver, you watch all the action on a smartphone app. It offers impressive 1080p HD video (with record function), a 360-degree view with 110-degree tilt, and an array of high-tech sensors including motion, sound, in-room temperature, air quality, and humidity. The only thing it seemingly won’t do is fix your X-Wing fighter. Although it makes up for it with night vision, two-way talk, and 10 programmed lullabies and bedtime stories, to which you can even add your own voice.
If you’re looking to take your baby monitor to the next level, choose a WiFi monitor. Our top pick is the iBaby M6T. You can watch your baby from literally anywhere through its Apple or Android app. There are lots of customization options too, like receiving push notifications when your baby wakes up or instructions on how to improve the room’s air quality.
Dropped connections are another problem. "We tested our Wi-Fi monitors on two separate routers and consistently had problems -- we'd often lose the connection some time in the night and not even realize that the monitor had disconnected until morning," Wirecutter says. "This happened with all three Wi-Fi models we tested. We never really felt confident relying on any of the connected monitors overnight, despite the fact that the modem and router were literally on the other side of a wall from the monitor."
If initial impressions mean anything, this is definitely one of the biggest bang-for-the-buck baby monitors on the market. It has some fantastic features, and is offered at a great price point at around $70! Here are some of the best features: first, it has very clear daytime video and crystal clear sound. Using 2.4Ghz communications, like most others on this list, it does a great job connecting, staying connected, and providing superb sound quality. It also is expandable with additional cameras - up to 4 additional cameras to be exact, which means you can really get one of these everywhere. Need one in the playroom, nursery, by the bassinet? Having up to 4 cameras connected is awesome, and the base station provides the easy ability to switch which camera you're looking at. Of course, it only comes with one out of the box, but you can buy extra cameras for about $40 each. We also liked that there is no complicated setup like with some of the IP cameras on this list, which means that there is no connecting to your internet router, or trying to get a phone app to connect. Of course, that also means you can only watch from the base station, not on your phone. About that base station. You can control whether you want digital video and sound, or sound only, and you can also remotely zoom in on your baby as needed (only 2 zoom levels though), but you cannot remotely pan or tilt the camera. There is a 2-way intercom (twoway talk) so you can talk to baby, or play one of the included lullabies. With the screen on, we were able to get the base station's battery to last for about 7 hours, and with just sound the battery lasted for about 11 hours. So definitely long enough for nap times during the day! Like many of the other ones on this list, you can put it into standby mode and have it voice activate automatically when the camera's microphone hears something in the room (like a fussy baby). We thought this feature worked really well and wasn't overly-sensitive and false alarming all night, which could get really annoying. So there are a lot of things to love about this baby video monitor. With such a low price, the feature list is obviously limited. We also thought the nighttime video quality really left something to be desired. We kept trying to increase the brightness to help, but it still was pretty poor relative to other units on this list. Finally, when we first reviewed this system we purchased 3 of them. After 1.5 years, only 1 of them is still working perfectly, 1 of them is a bit glitchy from time to time, and the other one had a screen failure. So we see some reliability and consistency issues with these baby video monitors, and that's the primary reason that it's not higher up on our list. In any event, we do recommend this camera, especially given the overall bang for the buck. But given how cheap it is, don't expect any miracles, or to be buying something to last you until you have grandchildren!