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During our tests, we found ourselves among the fraction of buyers having problems with the display on the DXR-8. Our first test unit worked fine out of the box, but after a couple of hours running on battery, the display became distorted and nothing would fix it. Likewise, you’ll find a few complaints on Amazon of users experiencing dead pixels after about a year of use (here’s one and here’s another). The good news: Those folks reported that Infant Optics replaced their monitors even though some were out of warranty. In fact, the company consistently receives decent feedback on customer service. Infant Optics quickly replaced our faulty unit (but as a media inquiry, that’s not comparable to typical customer service), and the new unit has performed fine.
Our hands-on reviews put 32 video baby monitors to the test, examining their features, image clarity (day and night vision), convenience, reliability, safety, the range of reception, and versatility. We came away with over 15 of the top baby monitors of the year, including the top-ranked Infant Optics monitor to the super versatile Project Nursery monitor.