This video baby monitor is under warranty for one year. In case you have questions about setup, the warranty or general use, customer support from Motorola comes in several forms. The website has a product-specific FAQs page along with email and social media support so you can connect with a customer service rep. If you lose your printed manual, you can find a downloadable PDF on Motorola's website as well.
Motion and audio sensors: In the old days, parents were forced to endure a consistent ambient hiss from their audio monitors while they listened for their child’s stirrings or cries. Mercifully, many modern baby monitors will stay in “quiet mode” until they detect motion and/or sound, which will trigger an alert, such as activating the handheld video display or pushing a notification to your smartphone.
Your baby needs constant attention, but you can't be in its room every hour of every day. That's what baby monitors are for. What started as audio-only infant care devices to let you listen in on your child from another room, have since added video cameras and connected features to the mix so you can always keep an eye on your little one. There are still some great audio monitors out there—here we're focusing on models that also provide some form of video feed.
By default, Arlo Baby records in 720p resolution, though you can switch to 1080p if you prefer. You can also adjust the field of view and fine-tune notifications on what triggers an alert. You do have to position the camera manually, however, and the gap between getting a notification on our phone and actually being able to jump to live video was a little laggy for our tastes.
We got our hands on this monitor in mid-2018 for testing. It's a wifi baby monitor, just like many other options on this list, meaning that it connects to your wireless router to stream a digital video and audio signal to your smart phone wherever you are in the world. What's unique about this Safety 1st wifi baby monitor is that it also includes a wireless speaker pod that you can place anywhere in your house so you can listen in on your baby when you don't want to turn on your smart phone. This is nice during the night when you don't want to turn on your bright screen, or when your phone battery is low and you need to recharge. And the speaker pod has a batter that lasts for about 10-12 hours, so you can easily bring it into different rooms. So that's a nice added feature. And there are some additional features worth mentioning. First, it streams video in high definition 720p, though we do point out that it's basically impossible to stream 720p in real-time to your phone unless you're on the same local network (i.e. if you're at home). But that limitation isn't unique to the Safety 1st, and any wifi monitor that appears to be streaming in real-time HD is likely buffering the video for several seconds before it gets to you (so what you're seeing is delayed). Second, we were impressed with the nice wide-angle camera (130-degrees horizontal field of view), which means that it's more accommodating if you want to position the camera closer to the crib. Third, you can set up movement and sound alerts and customize the sensitivity of the alerts on your app to make sure you're getting an alert when it's important but also avoiding too many false alarms. We liked that you can change the sensitivity of the alerts, and thought that feature worked pretty well in our testing. The auto-recorded 30-second clips were also a nice touch so you can see what was going on when the alert was triggered. Some other things we liked were that the night vision was pretty good quality, you can zoom in and out (but you can't pan or tilt) using the app, there's a two-way intercom so you can talk to your baby, and you can expand the system to multiple cameras that you can toggle between using the app (you can't view multiple cameras simultaneously, however). So how does this wifi baby monitor compare to the other top rated wifi monitors on this list? Well, there's some good and bad. Setup was pretty easy, so that's definitely good, though the owner's manual was a bit difficult to understand at times. And once we got it running, it seemed to stay up and running pretty reliably, so that's also a plus. Also, there's no necessary subscription to store the 30-second clips you record for 30 days in the cloud. So here are some things that we didn't like about this monitor: first, many times when we open the app on our phone, the live stream doesn't connect immediately - sometimes we would restart the app, and other times we'd just need to wait several seconds. That's frustrating when you just received an alert and go to see what's going on, but can't. Second, if your internet goes down you're basically screwed. Unlike the Nanit and Lollipop, it will not revert to streaming over your local area network in the event of an internet outage - so even if you're at home, you won't be able to use the app or otherwise view the video. Third, the camera has a bright little light on it, which we ended up covering with electrical tape. Finally, we found the speaker pod unusually difficult to use, and were disappointed that a charger wasn't even included with it (or maybe it was just missing from our box?). Anyway, so there are some really nice features and high potential for this to be a great baby monitor, but in the end we found several limitations that made it difficult for us to justify spending upwards of $200 on it (note that it's about $150 without the speaker pod). But we'll let you make that decision. Interested? You can check out the Safety 1st HD wifi Baby Monitor here.